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One Point of Contact. Wherever You Need to Be.

Private tours and signature journeys, arranged end to end by one contact.

5.0 on Google, 18 reviews

One contact. Every destination.

Concierge Atelier is IATA-registered. Tours, transfers, flights and hotels, arranged by one contact.

Private tours

  • No groups, no fixed departures, one driver guide and one contact throughout.
  • Pickup at your Zurich hotel at an hour you set.
  • Tickets, gondolas and tables held before you travel.
  • Free cancellation until 24 hours before the start time, then non-refundable.
See the tours

Transfers and chauffeurs

  • Private airport and ski resort transfers, city to city, and chauffeurs by the hour or day in Switzerland, Italy, Istanbul, Copenhagen and Montreal.
  • Every transfer is private: your party, one car, one driver.
  • The flight is tracked, so the car follows the landing time rather than the time on the booking.
  • A sedan seats up to three, a van up to seven, a Sprinter about fifteen.
See transfers

Flights

  • First, Business and Premium Economy.
  • Fares often much cheaper than booking directly with the airlines.
  • Booked through a partner agency, with one contact on WhatsApp.
See flights

Luxury hotels

  • Luxury hotels worldwide.
  • Exclusive rates, often significantly better than what you find online.
See hotels

Experiences and concierge

  • Private access to dining, culture, and events not available through public channels.
  • Reservations, sourcing, relocation, and recurring arrangements.
  • If something can be arranged, we arrange it. If it cannot, we tell you directly.
See the services

How it works

  1. Your message

    Send the date and how many of you are travelling. WhatsApp is quickest.

  2. Our proposal

    We come back with the price, and nothing is fixed until you agree.

  3. The day

    On the day, you have one contact.

On WhatsApp we usually reply within 20 minutes, 6 am to 11 pm Zurich time.

Private tours

A private tour is where most of our work begins. One car, one driver who knows the road.

Winter

Private Sledging Day above Lake Lucerne with Fondue

About 7 to 8 hours · Zurich or Lucerne

From CHF 1,950

25 to 30 December

Private Black Forest Winter Day in Triberg

About 10 hours · Zurich or Lucerne

From CHF 1,440

Winter

Private Winter Horse Carriage Ride in the Glarus Alps

8 hours · Zurich or Lucerne

From CHF 1,440

28 November to 21 December

Private Christmas Markets Tour: Basel and Alsace

About 7 to 8 hours · Zurich or Lucerne

From CHF 1,550

29 November to 18 January

Private Europa-Park Winter Season Day from Zurich

About 12 hours · Zurich or Lucerne

From CHF 1,550

November to March

Private Snowshoe Hike above Lake Lucerne with Fondue

About 7 to 8 hours · Zurich or Lucerne

From CHF 1,950

Private Appenzell, Heidiland and Liechtenstein Tour from Zurich

About 10 hours · Zurich

From CHF 1,265

Private Zurich, Rhine Falls and Stein am Rhein Tour

About 8 hours · Zurich

From CHF 1,082

Private Zurich, Lake Cruise and Chocolate Tour

About 4.5 hours · Zurich

From CHF 750

Private Swiss Riviera Tour: Lausanne and Montreux

About 12 hours from Zurich or Lucerne, about 10 hours from Basel · Zurich, Lucerne or Basel

From CHF 1,287

Private Stoos Ridge Hike from Zurich

About 10 hours · Zurich

Price on request

Private Lugano and Ticino Tour from Zurich

About 12 hours · Zurich or Lucerne

From CHF 1,472

Private Mountain Spa Day at Rigi Kaltbad from Zurich

About 10 hours · Zurich

From CHF 1,092

Private Mount Titlis Snow Day from Zurich

About 10 hours · Zurich

From CHF 1,448

Private Ascona, Lake Maggiore and Verzasca Tour

About 12 hours

Price on request

Private Lucerne, Mount Rigi and Lake Cruise Tour from Zurich

About 10 hours · Zurich or Lucerne

From CHF 1,090

Private Designer Outlet Shopping Day in Metzingen from Zurich

About 10 hours · Zurich

From CHF 1,346

Private Cheese, Chocolate and Wine Tour from Zurich

About 10 hours · Zurich, Lucerne or Bern

From CHF 1,435

Private Black Forest and Alsace Wine Tour from Zurich

About 12 hours from Zurich or Lucerne, about 10 hours from Basel · Zurich, Lucerne or Basel

From CHF 1,448

Private Bernese Oberland Hidden Gems Tour from Zurich

About 10 hours · Zurich, Lucerne or Interlaken

From CHF 1,305

Swiss Alps Monster Scooter and Fondue Day from Zurich

About 10 hours · Zurich

From CHF 1,650

What guests say

All 18 reviews on Google

Sami is a true professional. He knows exactly what he's doing, and his years of concierge experience show in everything he handles. Every arrangement is thought through, nothing is left to chance, and he's always available when you need him. …

Daniel L. · Google, August 2026

What stood out to us most was how personal the whole experience felt. Sami took the time to understand what we liked and what we wanted from our trip, and every recommendation felt thoughtfully chosen for us. …

Ragupathy R. · Tripadvisor, September 2026

We had a great experience from start to finish. The team was always responsive, professional and genuinely helpful. Everything was handled smoothly, and we felt very well looked after throughout. A truly reliable VIP concierge service that I would happily recommend.

Cihan E. · Google

Questions we hear most

All questions
How does the engagement begin?

It begins with a conversation. Tell us where you are going, what matters to you, and what you have not been able to arrange on your own. We ask the questions that clarify the brief and handle everything that follows.

What does a private day tour include?

A car and a driver who guides, for your household alone. Pickup at your Zurich hotel at an hour you set, and tickets, gondolas and tables held before you travel. Most days leave in the morning and have you back in the city for dinner.

What happens to a tour if the weather turns?

We call it the evening before. Cloud sitting on a summit turns a summit day into a valley day, and we would rather move you into Lauterbrunnen or out onto the lake than sell a ticket into fog.

How far ahead should we book a tour?

For July and August, weeks. For a Tuesday in May, often the same week. Railway seats and the boat run out before the car does.

Do you arrange airport and city transfers?

Yes. Airport, city and resort, on their own or around a day on the road.

How do you handle client privacy?

Client names, travel details, and the nature of every request are never shared, published, or referenced. Everything we handle is treated with the same discretion we would want for ourselves.

One message is enough

Some things cannot be booked. They must be arranged.

On WhatsApp we usually reply within 20 minutes, 6 am to 11 pm Zurich time.