Privacy Policy

Last updated: March 2026

Who we are

Concierge Atelier is a private coordination service based in Zurich, Switzerland. Our contact address is info@conciergeatelier.com.

What data we collect

When you submit an enquiry through our contact form, we collect your name, email address, the type of enquiry, and the content of your message. We also record your IP address for security purposes. No financial information is collected through this website.

How we use your data

Your data is used solely to respond to your enquiry and, where an engagement follows, to manage the services you have requested. We do not use your data for marketing, profiling, or any automated decision-making.

Who we share it with

We do not sell, rent, or share your personal data with third parties for commercial purposes. Data may be shared with service providers who assist in fulfilling your engagement, such as hotels, transport operators, or event venues. These parties receive only the information necessary to complete the service.

How long we retain data

Enquiry data from the contact form is retained for up to two years. Client records relating to completed engagements are retained for the duration necessary to fulfil any ongoing obligations and comply with applicable law.

Your rights

Under the Swiss Federal Act on Data Protection (nFADP) and the EU General Data Protection Regulation (GDPR), you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us at info@conciergeatelier.com. We will respond within 30 days.

Cookies

This website uses only functional cookies necessary for the site to operate. No third-party tracking or advertising cookies are used. Analytics, if enabled, is handled through Google Site Kit in accordance with applicable data protection law.

Changes to this policy

If we update this policy, the revised version will be posted on this page with an updated date. We encourage you to review it periodically.

Contact

For any privacy-related questions, contact us at info@conciergeatelier.com.